If you are experience problems installing software from this CD please read the following carefully.
Step 1 To install software from this CD simply click on the Install button in the appropriate section of the CD.
<-This is what the install button looks like
.
Step 2 Internet Explorer will bring up a File Download Box as shown below. This dialog box asks
you "What would you Like to do with this file ?".
You are given two options, Run this file from it's current location OR save this program to disk. You need to click the Radio Button next to Run this software from it's current location as shown in Diagram 1 and then click OK. Diagram 1

*



If you are using the very latest version of IE3 or IE4, you will also find you receive a security warning when you open a file. This should simply be OK'd.

Because some other browsers do not offer the option to open (execute) a file and simply try to download it, they will not be able to use the interface correctly. In this case, either install Internet Explorer or use the executable versions of the interface.

You will also notice that the CD-ROM has been slightly re-ordered. Because of a shift in the way products are marketed, we have changed our structure. There are now Evaluation versions, which tend to be full versions of the products limited in use either by a time period or a number of uses. In some cases, like WinZip or Paint Shop Pro, they are the full version punctuated with a nag screen to remind you that you must register. Demos, or versions which have options disabled or limited functionality, e.g. Save disabled, have their own section. There is also a Beta version section, which contains any beta versions of new products. These tend to give you full functionality, but are used are your own risk as they may still contain bugs. Full products, which have no limitations, are still kept in their section and Internet related software, whether an evaluation version or a demo is kept in that section, along with ISP trials. Shareware remains in its section as do game demos and the new Reader Ads section has its own page for you to use.



More Help

In the unlikely event that you are still experience problems installing software from this CD, Future Publishing offers a technical support line to help you. If you wish to call the technical support line, then you should use the specially designed interface to get all the information required first so that we will be able to help you quicker and more effectively.

We regret that we cannot give training on the actual use of your PC, and a limited knowledge of how to use it will be expected. Nor can we give advice on the functioning of individual programs. If you don't know how to use a program, read the documentation that accompanies it thoroughly.

Run Technical Support interface

Although the PC Plus SuperCD is thoroughly tested on a variety of machines to ensure that everything works, there are times when a program may have some problems on other systems. When this happens, we try to sort it out as fast as possible. This section has the fixes for common problems from recent disks.

Fixes from recent issue of PC Plus

The technical support hotline is available Monday to Friday 10 AM to 5:30 PM on +44 (0)1225 442244. You can fax us on +44 (0)1225 732279 or E-Mail support@futurenet.co.uk.